Terms & Conditions

Last Updated; March 1, 2023

This is the terms and condition Agreement (“Terms”) between users accessing the site (hereinafter referred to as “you”, “your”) and VAI Marketing Management (“VAI” “we” “our”), a company incorporated and existing under the law of Emirates of Dubai of the United Arab Emirates. VAI operates as a marketing and management consultancy company and provides business solution support services and other outsourcing services to different clients from different jurisdictions

Please read these Terms carefully as they govern your use of VAI services and clearly explain the conditions to be followed. You can access VAI website at https://www.vaimanagement.co/ (hereinafter referred as “Platform”).  By visiting and accessing our VAI domain, you agree that you have read, understood and accepted all of the Terms stipulated in this agreement and you are legally bound by these Terms of service as well as our Privacy & Cookie Policy.

  • 1. General Terms 
    • 1.1 Legality - These Terms constitute a legal agreement and creates a binding contract between you and VAI 

    • 1.2 Applicability - These Terms apply to all visitors or users who visit our Platform and/or services under their personal and/or professional capacity. For instance;

      • Users who access our Platform or other services provided by us
      • Our prospective client(s)s identified as such by us or our third parties 
      • Our registered users who are our client(s) 
      • Our suppliers and business partners 
      • Anyone else who interacts with us via call, email or visit us or otherwise interact with us 

    • 1.3 Supplementary Terms - These Terms between you and VAI do not cover all rights and obligations. Therefore, the Privacy & Policy, and all other agreements entered into separately between you and VAI are deemed to be considered as supplementary terms that are an integral part of these Terms and shall have the same legal effect. 

    • 1.4 Changes to the Terms– VAI Terms are reviewed regularly and updated to the applicable laws and regulations. VAI reserves the right to change or modify these Terms at their sole discretion. When an updated version of the Terms is released, and if you continue access to our Platform this shall mean that you agree and consent to the updated content of the Terms of Use. THEREFORE, YOU ARE RECOMMENDED TO FREQUENTLY REVIEW THESE TERMS TO ENSURE YOUR UNDERSTANDING OF THE TERMS THAT APPLY TO YOUR ACCESS TO AND USE OF VAI SERVICES. 

    • 1.5 Liability - You agree to access and use our Platform only for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, statutes, rules and regulations pertaining to your use of our Platform. BY ACCESSING OUR PLATFORM, YOU AGREE THAT YOU WILL NOT:

      • Use our Platform to commit a criminal offense or to encourage others to engage in any conduct which would constitute a criminal offense or give rise to civil liability.
      • Use our Platform to impersonate other parties or entities.
      • Share confidential information with third parties 
      • Use our Platform to upload any content that contains a software virus or any other computer code, files or programs that may alter, damage or interrupt the functionality of our Platform or the hardware or software of any other person who accesses our Platform
      • Upload, post, email or otherwise transmit any materials that you do not have a right to transmit under any law or under a contractual relationship.
      • Alter, damage or delete any content posted on the Platform.
      • Claim a relationship with or represent any business, association or other organization with which you are not authorized to claim such a relationship or represent.
      • Post or transmit any unsolicited advertising, promotional materials or other forms of solicitation.
      • Post any material that infringes upon or violates the intellectual property rights of another.
      • Collect or store personal information about others.

  • 2. VAI Services 

    VAI provides various services (“Services”) for the clients who approach to build up their business such as web solutions, mobile app development, social media management, branding, video production, advertising, project management, interim management and process outsourcing. We have sufficient developmental phases such as sufficient financial, human and physical resources to assist an entity or business. Separate Terms of business will apply if you pursue any business relationship with VAI.

  • 3. Electronic Communications

    When you visit our Platform or you send emails to us, you are communicating with us electronically and you consent to receive communications from us electronically to the extent permissible by law. We will communicate with you by email or by posting notices on this Platform. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permissible by law. You agree that we may send emails to you, for the purpose of advising you of any changes or additions to this Platform, changes to any of our products or Services, or for such other purposes as we deem appropriate and as permissible by law. 

  • 4. Limitation of liability  
    • 4.1 IN NO EVENT SHALL VAI, NOR ITS DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, PARTNERS, OR SUPPLIERS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING ANY LOSS OF INCOME, PROFITS, BUSINESS OR OPPORTUNITY, RESULTING FROM YOUR PARTICIPATION IN THIS PROGRAM. THESE LIMITATIONS OF LIABILITY APPLY WHETHER THE CLAIM AGAINST ANY SUCH PERSONS OR ENTITIES IS BASED ON WARRANTY, CONTRACT, TORT, THE LAW OF PROPERTY, OR ANY OTHER LEGAL GROUNDS OR THEORY, AND WHETHER OR NOT SUCH DAMAGES ARE OR WERE FORESEEABLE OR FORESEEN BY ANY SUCH PERSONS OR ENTITIES. THIS LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

    • 4.2 You agree that all access and use of VAI and your use of our Services is at your own risk. In no event shall VAI (and all related parties) be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising or in connection with use of the VAI. In addition, you agree that we will not be responsible if you are unable to use the VAI or any linked sites, or in the event of any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if VAI, or representatives thereof, are advised of the possibility of such damages, losses or expenses. VAI will not be responsible or liable to you in any way if information is intercepted by an unauthorized person, either in transit or at your place of business. 

  • 5. Disclaimer of warranties 

    To the maximum extent permitted under applicable law, services, VAI  materials and any product or Service or other item provided by or on behalf of VAI  are offered on an “as is'' and “as available” basis,  without any representation or warranty, whether VAI  expressly, impliedly or statutorily disclaims, and you waive, any and all other warranties of any kind, whether express or implied, including, without limitation, warranties of merchantability, fitness for a particular purpose, title or non-infringement or warranties arising from course of performance, course of dealing or usage in trade.

  • 6. Trademarks, copyrights and restrictions

    VAI owns the copyright in all of the information and material contained on the Platform. The contents of the VAI, including its branding (e.g., text, graphics, images, logos, and button icons), editorial content, notices, software (including html-based computer programs), and other material are protected by law of copyright and other related laws. You agree not to reproduce, duplicate, copy, sell, resell, use or exploit for any commercial purposes, VAI, or use of or access to VAI, or any information or technology obtained from the VAI. 

  • 7. Intellectual Property

    Any content, any materials downloaded, and all intellectual property pertaining to or contained on the Platform (including but not limited to copyrights, patents, database rights, graphics, designs, text, logos, trade dress, trademarks and service marks) are owned by VAI or third parties and all right, title and interest therein shall remain the property of VAI and/or such third parties (collectively, the “Content”).

  • 8. Indemnification

    You agree and acknowledge to indemnify and hold VAI, its affiliates, service providers, directors, agents, respective officers, employees, joint venturers, representatives, contractors, licensors from any and all claims, demands, loss, proceedings, suits or damages, cost or expenses including attorney’s fees, any fines, fees or penalties imposed by any regulatory authority arising out of or related to any violation or breach of this agreement or any applicable law, regulations or rights of any third party. In such circumstances, VAI reserves the right in sole discretion to control any action or proceedings in the manner it wishes to settle it.

  • 9. Privacy Policy 

    We care about your data protection; it is secured and confidential. We at VAI reserves the right to collect, process, use or disclose your personal data in accordance with the Terms including Privacy Policy. Please visit our Privacy Policy to understand how we collect, store, share and protect your personal data

  • 10. Force Majeure Clause 

    In no event  shall VAI be liable for any inaccuracy, error, delay or omission, failure in performances or interruption of  any Services or delivery of information as in required by these Terms or caused by, directly or indirectly, forces beyond its reasonable control of VAI  including but not limited to  any action of government, act of terrorists, war, fire, interruptions in telecommunications or internet services or network provider services, software malfunctions, strikes, work stoppages, accidents, civil or military disturbances or other catastrophe or any other causes beyond VAI’s reasonable control. 

  • 11. Governing law 

    These Terms and the Service agreement and any legal relations established under it or derived from it, including issues of validity, shall be governed by the laws of the Emirate of Dubai, United Arab Emirates with the exclusion of any rules on conflict of laws. However, based on the contract law, in the event of separate agreement(s) made between both parties, parties may mutually choose the jurisdiction to be governed and it shall be expressly mentioned in the contract. 

  • 12. Dispute Resolution Process 
    • 12.1 If you have any complaints or other inquiries, your first step is to contact us via email to info@vaimanagement.co  your complaint should include your full name, registered email address and a summary of your complaint. We at VAI will acknowledge receipt of your complaint within 48 hours from the receipt of your complaint. 

    • 12.2 Please note that VAI shall consider your complaint as closed and cease the relevant investigation in case you fail to respond to our officers within the period of fourteen (14) working days from the date of the submission of your complaint. 

    • 12.3 Please note that when you access our Platform and obtain our Services, VAI shall execute separate service agreements with you in order to fulfill the contractual obligations. Hence, if any dispute arose between you and VAI, the dispute resolution procedure will be specifically stipulated in the service agreement which you may enter into.  

  • 13. Class Action Waiver 

    You and VAI agree that, to the extent permissible by Law, all claims must be brought in a party’s individual capacity, and not on a class, representative or collective basis, and the parties hereby agree to waive all rights to have any dispute be brought, heard, administered, resolved or arbitrated on a class, collective, or representative basis. Disputes of more than one client(s) cannot be arbitrated or consolidated with those of any other Client(s). Combining or consolidating individual arbitrations into a single arbitration is not permitted without the consent of all parties, including VAI. Further, you acknowledge that, by agreeing to these terms, you and VAI are each waiving the right to a trial by jury and the right to participate in a class action.

  • 14. Contact us 

    Our registered address: Boulevard Plaza Tower 2, Dubai, Office 2013

    Email us at info@vaimanagement.co